Riggins Engineering, Inc. - Frequently Asked Questions

Question:

Is Riggins Engineering certified to ISO 9001 & AS9100?

Answer:

Yes. Riggins is certified to ISO 9001:2000 and AS9100:2004 by SRI. Click Here to Download Our ISO/AS Certificate in .pdf Format.

Question:

Does Riggins Engineering machine castings?

Answer:

Yes. Riggins has extensive experience with simple to complex castings using both aluminum and stainless steel.

Question:

Does Riggins Engineering offer assembly services?

Answer:

Yes. Riggins offers light hardware assembly services for items such as: Lee Plugs, Helicoil Inserts, Keenserts, Pins and more. Our assembly process is subject to our rigorous ISO 9001:2000 and AS9100:2004 quality assurance requirements.`

Question:

Does Riggins Engineeirng have parts-cleaning facilities?

Answer:

Yes. We offer a state-of-the-art cleaning system in support of our assembly services, as well as dock-to-stock and kan-ban shipping requirements. Our cleaning system is approved to BPS 4108 Method B by Parker Hannifin.

Question:

Do you accept Credit Cards?

Answer:

Yes. Riggins Engineering accepts Visa, MasterCard and Discover as payment for our products and services. Our credit card service is 100% safe and secure.

Question:

Can Riggins Engineering produce small quantities of parts?

Answer:

Yes. Depending upon the configuration of the part, Riggins will machine quantities as low as five pieces.

Question:

How long has Riggins Engineering been in business?

Answer:

Riggins Engineering has been in continuous operation since 1962.

Question:

Where is Van Nuys, California?

Answer:

Van Nuys, California, is located in the middle of the San Fernando Valley, approximately 20 miles north of downtown Los Angeles.

Question:

Does Riggins Engineering own or lease its building?

Answer:

Riggins Engineering owns the building housing its manufacturing operations in Van Nuys, California.

Question:

How does Riggins Engineering deliver its products?

Answer:

Riggins Engineering has a delivery truck for local deliveries within 60 miles of Van Nuys. For deliveries beyond that range, we ship via UPS or Fedex unless otherwise specified by our customers.

Question:

Does Riggins Engineering have CAD/CAM capabilities?

Answer:

Yes. Riggins uses SolidWorks 3D MCAD, Gibbs and Surfcam CAD/CAM systems. We can integrate seamlessly with Digital Product Definitions (DFD), reducing costs and eliminating errors. .

Question:

Does Riggins Engineering have a written quality control manual?

Answer:

Yes. Riggins Engineering has an extensive quality control manual. A copy of the Q.C. Manual is available to qualified personnel upon request.

Question:

Does Riggins Engineering maintain a bond area?

Answer:

Yes. Riggins Engineering maintains a bond area in compliance with its Q.C. Manual and customer requirements.

Question:

Does Riggins Engineering guarantee its products?

Answer:

All Riggins Engineering products are guaranteed to be in strict compliance with customer drawing specifications and contract requirements.




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